I'm having a very difficult time solving a Acrobat X Pro problem that started occuring on Dec 30., hope some one can help!
I'm running Windows 7, 64bit OS with all the recent updates to the OS. Acrobat X is installed with 10.1.1 installed (that latest version that the installer grabs).
I can't launch the Acrobat application OR open any .PDF file - I get an error dialog that says: 
Followed by a Fatal Error dialog.
I can't open the application at all! I've tried restoring the system (to October!), didn't work. I've uninstalled and reinstalled Acrobat X - that didn't work.
I can't find a KB article that discusses manual uninstallation, so I have to guess that the acrobat uninstaller is doing it's thing.
Any ideas? All other allplications seem to be working normally, this is very strange for sure.
Thanks all!
I was able to grab system info from Photoshop CS5 as follows:
Adobe Photoshop Version: 12.0.4 (12.0.4x20110407 [20110407.r.1265 2011/04/07:02:00:00 cutoff; r branch]) x64
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:15, Model:6, Stepping:4 with MMX, SSE Integer, SSE FP, SSE2, SSE3
Physical processor count: 4
Processor speed: 3191 MHz
Built-in memory: 7166 MB
Free memory: 5251 MB
Memory available to Photoshop: 6289 MB
Memory used by Photoshop: 71 %
Image tile size: 128K
Image cache levels: 4
Display: 2
Display Bounds:= top: 0, left: -1280, bottom: 1024, right: 0
Display: 1
Display Bounds:= top: 0, left: 0, bottom: 1200, right: 1920
Video Card Number: 1
Video Card: NVIDIA Quadro FX 3500
Driver Version: 8.17.12.7061
Driver Date: 20110407000000.000000-000
Video Card Driver: nvd3dumx.dll,nvd3dum
Video Mode: 1920 x 1200 x 4294967296 colors
Video Card Caption: NVIDIA Quadro FX 3500
Video Card Memory: 256 MB
Video Card Number: 1
Video Card: NVIDIA Quadro FX 3500
Driver Version: 8.17.12.7061
Driver Date: 20110407000000.000000-000
Video Card Driver: nvd3dumx.dll,nvd3dum
Video Mode: 1920 x 1200 x 4294967296 colors
Video Card Caption: NVIDIA Quadro FX 3500
Video Card Memory: 256 MB
Serial number:
Application folder: C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\
Temporary file path: C:\Users\p\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
D:\, 279.5G, 128.5G free
U:\, 596.2G, 278.5G free
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\Plug-ins\
Additional Plug-ins folder: not set
Installed components:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2010/10/04-23:36:11 64.441628 64.441628
adbeape.dll Adobe APE 2010/02/23-12:40:58 61.421986 61.421986
AdobeLinguistic.dll Adobe Linguisitc Library 5.0.0
AdobeOwl.dll Adobe Owl 2010/06/03-13:43:23 3.0.93 61.433187
AdobeOwlCanvas.dll Adobe Owl Canvas 3.0.68 61.2954
AdobePDFL.dll PDFL 2010/12/13-23:37:10 64.341419 64.341419
AdobePIP.dll Adobe Product Improvement Program 5.0.0.2021
AdobeXMP.dll Adobe XMP Core 5.0 61.134777
AdobeXMPFiles.dll Adobe XMP Files 5.0 61.134777
AdobeXMPScript.dll Adobe XMP Script 5.0 61.134777
adobe_caps.dll Adobe CAPS 3,0,116,0
adobe_OOBE_Launcher.dll Adobe OOBE Launcher 1.0.0.64 (BuildVersion: 1.0; BuildDate: Mon Jan 26 2010 21:49:00) 1.000000
AFlame.dll AFlame 2010/02/23-17:27:33 61.421976 61.421976
AFlamingo.dll AFlamingo 2010/02/23-17:27:33 61.421978 61.421978
AGM.dll AGM 2010/10/04-23:36:11 64.441628 64.441628
ahclient.dll AdobeHelp Dynamic Link Library 1,5,0,30
aif_core.dll AIF 2.0 53.422628
aif_ogl.dll AIF 2.0 53.422628
amtlib.dll AMTLib (64 Bit) 3.0.0.64 (BuildVersion: 3.0; BuildDate: Mon Jan 26 2010 21:49:00) 1.000000
amtservices.dll AMTServices (64 Bit) 3.0.0.64 (BuildVersion: 3.0; BuildDate: Mon Jan 26 2010 21:49:00) 1.000000
ARE.dll ARE 2010/10/04-23:36:11 64.441628 64.441628
asneu.dll AsnEndUser Dynamic Link Library 1, 7, 0, 1
AXE8SharedExpat.dll AXE8SharedExpat 2010/02/23-17:27:33 61.421978 61.421978
AXEDOMCore.dll AXEDOMCore 2010/02/23-17:27:33 61.421978 61.421978
Bib.dll BIB 2010/10/04-23:36:11 64.441628 64.441628
BIBUtils.dll BIBUtils 2010/10/04-23:36:11 64.441628 64.441628
boost_threads.dll DVA Product 5.0.0
cg.dll NVIDIA Cg Runtime 2.0.0015
cgGL.dll NVIDIA Cg Runtime 2.0.0015
CoolType.dll CoolType 2010/10/04-23:36:11 64.441628 64.441628
data_flow.dll AIF 2.0 53.422628
dvaadameve.dll DVA Product 5.0.0
dvacore.dll DVA Product 5.0.0
dvaui.dll DVA Product 5.0.0
ExtendScript.dll ExtendScript 2010/10/19-10:22:12 61.445301 61.445301
FileInfo.dll Adobe XMP FileInfo 5.0 61.134777
filter_graph.dll AIF 2.0 53.422628
hydra_filters.dll AIF 2.0 53.422628
icucnv36.dll International Components for Unicode 2009/06/17-13:21:03 Build gtlib_main.9896
icudt36.dll International Components for Unicode 2009/06/17-13:21:03 Build gtlib_main.9896
image_compiler.dll AIF 2.0 53.422628
image_flow.dll AIF 2.0 53.422628
image_runtime.dll AIF 2.0 53.422628
JP2KLib.dll JP2KLib 2010/12/13-23:37:10 64.181312 64.181312
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libmmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 10.0
LogSession.dll LogSession 2, 0, 1, 11
MPS.dll MPS 2010/12/13-23:37:10 64.450375 64.450375
msvcm80.dll Microsoft® Visual Studio® 2005 8.00.50727.4940
msvcm90.dll Microsoft® Visual Studio® 2008 9.00.30729.4940
msvcp80.dll Microsoft® Visual Studio® 2005 8.00.50727.4940
msvcp90.dll Microsoft® Visual Studio® 2008 9.00.30729.4940
msvcr80.dll Microsoft® Visual Studio® 2005 8.00.50727.4940
msvcr90.dll Microsoft® Visual Studio® 2008 9.00.30729.4940
pdfsettings.dll Adobe PDFSettings 1.04
Photoshop.dll Adobe Photoshop CS5 CS5
Plugin.dll Adobe Photoshop CS5 CS5
PlugPlug.dll Adobe(R) CSXS PlugPlug Standard Dll (64 bit) 2.0.0.746
PSArt.dll Adobe Photoshop CS5 CS5
PSViews.dll Adobe Photoshop CS5 CS5
SCCore.dll ScCore 2010/10/19-10:22:12 61.445301 61.445301
tbb.dll Threading Building Blocks 2, 1, 2009, 0201
TfFontMgr.dll FontMgr 9.3.0.113
TfKernel.dll Kernel 9.3.0.113
TFKGEOM.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
updaternotifications.dll Adobe Updater Notifications Library 1.0.0.68 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 1.0.0.68
WRServices.dll WRServices Thursday January 21 2010 12:13:3 Build 0.11423 0.11423
wu3d.dll U3D Writer 9.3.0.113
Plug-ins that failed to load: NONE
Flash:
Mini Bridge
Kuler
Access CS Live
CS Review
CS News and Resources
Installed TWAIN devices: NONE