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"Insufficient data for an image" when opening file

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I am the administrator of a corporate environment.

We have 25 users with Acrobat Standard 9 on Windows XP.

ONE user is coming to me about an error "Insufficient data for an image" while trying to open some PDF files.

There is no rhyme or reason to which files cause this error and it only effects her.

 

I've looked online and seen alot of people complaining about this errror message, but no one with a solution.

 

Can anyone assist?

 

Thanks

John


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